1. Introduction

Welcome to RocketCare. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website https://rocketcare.nl or interact with us through our contact channels.

RocketCare, located at Brinkstraat 21, 9411KJ Beilen, is the controller of your personal data and responsible for your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

If you have any questions or concerns about how your data is handled, feel free to contact us at dani@rocketcare.nl.

2. What Data We Collect & How

Data you provide

• Name
• Email address
• Postal address

This data is collected when you:

• Fill out our contact form
• Book an appointment through our embedded Calendly widget

Data we automatically collect

• IP address

Collected through tools like:

• Google Analytics
• Google Tag Manager
• Microsoft Clarity
• Leadinfo

3. How and Why We Use Your Data

Customer communication
We use your name, email, and address to:

• Respond to inquiries
• Follow up on appointments
• Provide customer support and updates

Marketing & business development

• To share relevant updates with interested users
• To improve marketing performance

Website analytics

• To analyze visitor behavior
• To improve website functionality
• To detect and resolve technical issues

We do not use your data for automated decision-making or profiling.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze website usage. These may collect your IP address, browser type, session duration, and interaction patterns.

Third-party tools include:

• Google Analytics
• Google Tag Manager
• Microsoft Clarity
• Leadinfo

By using our website, you consent to the use of cookies and similar technologies as described above. You can manage cookies through your browser settings.

5. Data Sharing with Third Parties

We don’t sell or rent your personal data. However, we may share it with third-party tools that help us operate our website and services:

• Google Analytics & Tag Manager
• Microsoft Clarity
• Leadinfo
• Calendly (for scheduling)

These providers process your data only on our behalf and in compliance with GDPR.

We may also disclose your information if legally required to do so.

6. Your Rights Under GDPR

As an EU resident, you have the right to:

• Access – Request a copy of your data
• Rectification – Correct inaccurate data
• Erasure – Request deletion of your data
• Restriction – Limit how we use your data
• Portability – Get a copy in a transferable format
• Objection – Object to data use in some cases
• Complaint – Contact your local authority (NL: Autoriteit Persoonsgegevens)

To exercise your rights, email dani@rocketcare.nl.

7. Data Retention

We keep your data only as long as necessary for:

• Customer communication
• Appointment management
• Website analytics
• Legal or regulatory compliance

When no longer needed, your data is securely deleted or anonymized. You may request early deletion at any time.

8. Data Security

We implement appropriate security measures, including:

• HTTPS encryption
• Access restrictions
• Ongoing monitoring and updates
• Secure third-party providers

Our website is hosted on Webflow, which follows modern security and privacy standards.

While we do our best to protect your data, no system is 100% secure. If you suspect a breach, contact us immediately.

9. Changes to This Policy

We may occasionally update this policy to reflect changes in our practices or the law. The updated version will always appear on this page, with the latest revision date.

For significant changes, we may notify you via email or a website notice.

10. Contact

If you have questions or concerns, you can reach us at:

RocketCare
Brinkstraat 21
9411KJ Beilen
The Netherlands
📧 dani@rocketcare.nl

Last updated: August 5, 2025

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